The Future of IT Outsourcing: Trends and Predictions Trends and Benefits of Outsourcing IT Consulting Services

Additionally, Southern Europe has the largest share of business process outsourcing. IT outsourcing can be a good fit for many businesses, particularly those that want to access specialized skills or technologies, reduce costs, or improve operational efficiency. However, it’s important to carefully consider the potential benefits and drawbacks, as well as your specific business needs and goals, before deciding whether outsourcing is the right choice for you. Yes, the IT outsourcing industry is growing, driven by factors such as increasing demand for specialized skills, cost savings, and global economic trends.

technology outsourcing trends

​The GOS indicates that 65 percent of the companies surveyed fail to measure the value of innovation delivered by their vendors. To hone in on innovation value, it is important to define what “innovation” means. In this case, innovation can be defined as changes to an existing process or technology that result in a measurable benefit for the customer.

Cybersecurity and Data Privacy

The latest augment in technology, and software has now made it possible for the staffs and employees to work as employees with a firm. The availability of project management tools and other efficacious programming has made the process of real-time monitoring quite simple and easy. The upcoming outsourcing trends 2018 will certainly see a steep rise in virtual agents. In addition, India’s business environment is attractive to many companies because of the people’s skills and availability.China is another popular outsourcing destination. It’s famous for software projects involving data structures, Python, and functional programming. Moreover, outsourcing statistics highlight the Philippines as the country ideal for business outsourcing.

  • ​The GOS indicates that 65 percent of the companies surveyed fail to measure the value of innovation delivered by their vendors.
  • It is predicted that by the end of 2023, the market will exceed $1.3 trillion.
  • The increasing automation of data entry and transcription tasks will leave humans with more time to work on value-added tasks like strategy development, relationship building, and decision-making.
  • This allows them to significantly increase the speed of interaction between team members and other businesses.

Increased competition from service providers at all levels enables customers to pick and choose their preferred outsourcing route with increasing flexibility. Rather than risking whole business lines with a single service provider, smaller value and shorter transactions allow customers to spread operational risk and develop new relationships. Considering the efficiency, less time consumption, streamlined operations, and accuracy rate, both businesses, and outsourcing providers are likely to embrace RPA. Implementing this tech on your own will be overwhelming and break your pocket. Our Onex framework is a suite of leading IT/ITES products that provide customized solutions to various industries such as banking, hospitality, pharma, media, and healthcare in 29+ countries worldwide.

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They say it is easier to sign contracts with engineers committed to the long-term success of the company. Challenges arise when you want to scale your team or are looking for a specific skill set. We offer our clients long-term cooperation and full support at all steps, from the initial stage to post-release maintenance.

technology outsourcing trends

All of last year’s 14 trends remain on our list, though some experienced accelerating momentum and investment, while others saw a downshift. One new trend, generative AI, made a loud entrance and has already shown potential for transformative business impact. The danger of straining the budget through excessive hiring is very real, particularly for companies in the startup or rapid growth stages.


Moreover, the estimated market value will take place at a CAGR of 4.5% per year. The increased reliance on managed IT services providers allows companies to maintain a focus on their core business activities without the burden of managing day-to-day IT operations. Ultimately, these technology outsourcing trends demonstrate a movement towards a more innovative, efficient, and interconnected business landscape.

technology outsourcing trends

In terms of general trends, the study highlights the growing demand for people employed in healthcare, pharmaceuticals, psychological support and counseling services. In addition, trends remain unchanged for IT professionals – developers, analysts, project managers, recruiters. The coronavirus pandemic has forced people to reconsider their personal and professional lives – 93% said they thought a lot about the future in 2020, and 83% plan to change careers within the next year.

What are the recent trends in IT outsourcing?

More and more companies will opt for outsourcing options making the market more saturated and competitive. With Accelerance’s global network in 30+ countries, our trusted advisors have a direct line into the latest software outsourcing business trends. We share our experts’ technology outsourcing trends top picks of six high-impact trends that will shape the challenges and opportunities for software development and outsourcing in the coming year. Artificial intelligence can quickly process a large amount of data, improving the company’s overall performance.

technology outsourcing trends

Artificial Intelligence will gain even more recognition in the development world and it is going to aid eCommerce as well as customer support. Our team consists of developers of different specialties so that we can offer the creation of diverse software, both web applications, and native others. Cleveroad’s expertise is not limited to these areas, and we also create marketplaces, media solutions like social networks or video-on-demand platforms, and much more. Central and Eastern Europe have between 4,500 and 6,500 vendors specializing in software outsourcing.

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It reduces the firm’s overall administrative and operation cost while enhancing the company’s return on investment. With several countries are likely to witness a change in their political leadership, outsourcing seems to be an apt way to stay safe from the pendulum of political whims and fancies. Increase in corporate taxation, more funds towards employee welfare and high salaries adversely affect a company. The firms will significantly increase their functional capabilities in IT segments and other key process areas with better management of client’s problems and requirements. No doubt, there will be a massive workload for the consultants in the coming months across the globe. The basis of outsourcing business is to accelerate the pace of one’s business and increase its efficiency.

As both the quantity and quality of outsourced responsibilities grow, it will be interesting to see how they set the stage for an increasingly smaller, intertwined global economy to interact in the future. Fractional CMOs are an ideal middle ground for startups and SMBs (small and medium-sized businesses) that don’t have the resources to hire a full-time CMO yet. They provide a limited amount of high-quality advice that can help guide a smaller company through its growth stages. Based on recent research, the global recruitment process outsourcing market will most likely grow at an 18.5% rate by 2027. Moreover, many organizations take advantage of hiring a low-cost workforce outside the US borders.

Pharmaceutical industry in China

It was a gradual process that evolved with time and as per the latest requirement of the industry. It puts effort into giving some of its manufacturing jobs back to the US employees. However, Walmart still collaborates with around ten thousand manufacturing plants in China.

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